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Refund Policy

Last updated: March 2026

Your satisfaction is our priority. If you are not satisfied with the Premium plan, you are entitled to a full refund. No questions asked.

Money-Back Guarantee: 14 Days

We offer a full refund within 14 days from the purchase date of the Premium AI subscription. If for any reason you are not satisfied with the service, we will refund the full amount with no questions asked.

Refunds are processed within 5-10 business days and credited to the same payment method used for the purchase.

Subscription Cancellation

You can cancel your Premium AI subscription at any time directly from the App Settings or by contacting us via email. Here's what happens when you cancel:

  • The subscription will not renew at the end of the current period
  • You will continue to have access to Premium features until the end of the already paid period
  • After expiration, your account will automatically revert to the free plan
  • You will not lose any data: all your documents, events, and medications will remain safe

How to Request a Refund

To request a refund, simply write to:

info@famigliasmart.it

Include your email address associated with the account and the reason (optional).

Our team usually responds within 24 business hours. We will do our best to resolve any issues before proceeding with the refund.

Summary

Refund period14 days from purchase date
CancellationAt any time, without penalty
Refund timeframe5-10 business days
Contactinfo@famigliasmart.it